SMS

SMS to customers straight from the system

Send SMS messages without copying numbers into a separate tool. Confirmations, appointment reminders and “your car is ready” messages can go out automatically.

SMS
SMS to customers
  • Quick sending
  • Automatic reminders
  • “Car ready for collection”
  • Filtered campaigns

Send an SMS from the customer card or from the job, using your own templates and a preview of the message on a phone screen. A counter shows how many characters and parts the message will take. Messages go through your company’s SMSAPI account, with the sender name you set.

Automations send a job confirmation, reminders before the appointment and — with a single click — a message that the car is ready for collection. Campaigns reach selected customers, respecting their marketing consents. The history shows what was sent and whether it was delivered.

What you gain

OfficeFewer “is my car ready yet?” calls and fewer missed appointments.
CustomerKnows when to come in and when to collect the car.
OwnerCustomer communication in one place, with a send history.

Key capabilities

Quick sending

SMS from the customer card or job, with a template and preview.

Automatic reminders

Job confirmation and reminders before the appointment, updated when the date changes.

“Car ready for collection”

A message to the customer with a single click from the job card.

Filtered campaigns

Sending to selected customers, respecting consents.

History and delivery

Send queue, statuses and delivery reports in one place.

How it works

  1. Step 01

    Connect your SMS account

    Enter your SMSAPI token and choose a sender name.

  2. Step 02

    Set up templates

    Prepare your own messages and switch on the automations you need.

  3. Step 03

    Send

    Manually from the customer card or automatically when the job changes.

Frequently asked questions

Which gateway are SMS messages sent through?

Through your company’s SMSAPI account — you connect it in the settings and pay for sending directly to SMSAPI.

Do the automations send SMS without my consent?

No. Automations are switched off by default — you enable the ones you want to use and set their content.

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